Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
What does it mean to be a leader
Leadership values
Where to start - The most valuable leadership values (©)
Use cases work values
Why self-leadership
The 6 pillars of the leader
How our background shapes our character, attitude, fears, abilities.
Where to start: Vision, Inspiration, Creativity, Momentum,
Self-motivation
What motivates me?
Case-studies
Modelling the character in 7 steps
The Global and Local context of the IT Leadership
What is expected from an effective leader?
The development stages of the IT Leader
The 10 essential actions of a leader
Shaping a vision
Am I motivated or not?
Self-motivation
Motivating Others
5 Steps for Employee Motivation
Motivation 101
Understand Engagement and Engagement benefits
A Decalogue of the Engagement (©)
Measuring Engagement
Understand your boss
Boss Observation Worksheet
Building a strong working relationship
The basics on how to manage your boss
Manage Your Boss (DISC)
DISC Boss Personality Mapping
Manage up a difficult boss
Quick Response Challenge
What is Servant Leadership?
Core Principles of Servant Leadership
Benefits and Impact of Servant Leadership
Empathy and Active Listening
Empowerment and Delegation
Maintaining Balance in High-Stress Situations
Why Understanding Client Behavior Matters
Client Expectations vs. Reality
Value-Based Communication
Escalation Management
Practical Tools for Adapting Your Approach
Managing Different Client Archetypes
When Failure (still) occurs
Managing Clients Based on DISC Personality Types
Determine the type of feedback
Prerequisites for a valuable feedback
The Basics of the Feedback
8 for Valuable Feedback
Offer Feedback to the DISC
Introduction to Change Management
The Human Side of Change
Models of Change
Tools & Strategies
Leadership in Change
Practical Application